FASHION CRIMES

Posted by: Maureen Holloway | Feb 4 2010 12:00AM

There is a store – a women’s fashion boutique – in my neck of the woods, where I would happily drop a small fortune on a regular basis because they have lovely clothes, if it weren’t for their staff. I almost always end up parking in front of the shop because it’s near the butcher, the baker and the candlestick maker, and I am almost always tempted to pop in to look through the racks, but I remind myself that the store clerks jump on you like hyenas on a zebra as soon as you walk in, and so usually refrain. Yesterday, however, I gave in. I needed a white T-shirt, and they carry a good brand, AND they were having a sale, and anyway. In I walked, and was immediately assaulted by an overdressed twentysomething ninny who followed me around the store: “Oh I LOVE your hair. Where did you get it done? That colour would look fabulous on you! Are you looking for something for a special occasion? No? We have gorgeous spring collections just in! I think THIS would look great on you! Where DID you get your boots? Would you like me to start a room for you?”

The room, which she finally bulldozed me into, is a closet with – wait for it – no mirror. I hate these change rooms. They are of course designed to force you out into the open, where the sales clerk is waiting to pounce. I tried on two dresses, neither of which I liked, but you would have thought I was Jackie Kennedy come back to life to hear the salesgirl gush. I tried giving her the silent treatment, then a couple of icy stares, then finally asked her to leave me alone. I did it nicely, I thought, but she moved so swiftly from obsequiousness to anger she made my head spin: “Certainly. Why didn’t you say so? I’ll just take those dresses from you, since they’re not to your liking.  Unless you need a LARGER size, which I think you do. And don’t forget to check out our SALE rack at the back. You might find something more within your budget over there.”


Alrighty then. For a brief moment, I contemplated trying everything on in the store, leaving it in a heap on the floor, and walking out empty handed, but that would be a hollow victory, and take too much time. I also briefly considered kicking her in the butt, but that’s illegal, and would wreck my shoeshine.  So what I did was this: I bought the T-shirt I came in to buy, I went home, and now I’m blogging about the bitch. There now. Much better.



Filed Under: Main


COMMENTS (24)

Howie
RE:FASHION CRIMES
Feb 5 2010 11:10AM
You are too nice Mo. Buying the Tee after all that. I would have said, "You know, you're right, this place doesn't have anything fashionable." and walk out the door.

Andrew
RE:FASHION CRIMES
Feb 5 2010 9:57AM
I usually put of the sales person by saying, "that's okay it's not you I'm trying to impress - thankfully!" or "I know what I like and you don't fit the bill".

Sheryl
RE:FASHION CRIMES
Feb 4 2010 10:42PM
Apparently someone's on commission.

nng
RE:FASHION CRIMES
Feb 4 2010 8:28PM
Unbelievable, she obviously did not care what looked good on you, she was just trying to make a sale. What a BITCH!

Sandie
RE:FASHION CRIMES
Feb 4 2010 7:05PM
To buy the t-shirt after that shopping experience. You are too nice! I would have let her ring up the sale and said "OH i forgot I don't want the t shirt and walked out without completing the purchase." Let her reverse her sale and maybe while doing that think about what she had done. I don't think she'd be smart enough to figure it though. lol

johnny d
RE:FASHION CRIMES
Feb 4 2010 6:34PM
Mo, you are funnier than some of the 8:15 comedy spots.

Lesley
RE:FASHION CRIMES
Feb 4 2010 5:52PM
I'm like you Mo, I don't say anything to the person (Bitch) causing the problem-I just sit, boil and about 2 hours later I think of the perfect comeback---venting is good, but till I do--this can't be good for the blood pressure, agree???

Linda
RE:FASHION CRIMES
Feb 4 2010 5:51PM
Yes indeed the staff would not be to my liking either... It sounds as though either one of two things could be at play; they have a quota to sell or they get fired or they work on commission. I am in sales myself so I tell the over anxious just that "I am in sales and therefore can't be sold" works like a charm and it's true!!! And i tell them quick so they can bugger off and annoy someone else.

Jim K
RE:FASHION CRIMES
Feb 4 2010 4:47PM
Hey Mo All that was missing was the theme music from Jaws through the store's sound system.

Joan
RE:FASHION CRIMES
Feb 4 2010 4:15PM
It really is a pleasure to take the time to rearrange everything on every rack and table in the store. I was in a much lower end store where the salesclerk was a total loser who obviously didn't feel much like working that day, so I picked up every shirt, t-shirt, sweater and tank top one at a time from every display table, shook them out so that they completely unfolded and left them in a pile on each table. Then I transported items around the store so that they weren't in the right place either. It was time consuming, but I walked away knowing that either she would have to put everything back or get in trouble the next day for not having done it. Too bad for her.

Vikki
RE:FASHION CRIMES
Feb 4 2010 3:38PM
I would forward this to the owner of the store. He/she needs to know. You're a better woman than me, I would have addressed it right then and there and have not bought the shirt.

Liz
RE:FASHION CRIMES
Feb 4 2010 2:48PM
While you can go to other shops, she'll always be a dumb bitch! Can't fix stupid, they say. However, I say stupid needs a beat down.

Janice
RE:FASHION CRIMES
Feb 4 2010 2:01PM
I nip this situation in the bud - as soon as they attack I politely say - I do not need any assistance at this time - I have worked in a clothing store and was told to do that - Most times the sales people are just doing what they are told to do - even though its annoying! Walk a mile in their shoes as they say!!

Melanie
RE:FASHION CRIMES
Feb 4 2010 1:35PM
And that is why she will never be anything more than a minimum wage shop girl with an attitude while you have a fabulous life, fabulous job, fabulous friends ....fabulous....followers?

Dee
RE:FASHION CRIMES
Feb 4 2010 1:09PM
Years ago I went into what I thought was a classy womens shop in Hillcrest Mall, you know the kind with the matronly type saleswomen and proceeded to look at sweaters. She immediately pounced on me and asked me what size I was looking for. I answered "small", as I was looking for a sweater for my niece who was a skinny teenager. She immediately answered "you can't fit small, let me find you something in extra large" I was so pissed off, I just left the store. My daughter, who was like 10 at the time, was so upset that she made me promise to NEVER EVER go back in there. Every single time we go shopping at Hillcrest Mall, my daughter reminds me to stay away from that store!

Elly
RE:FASHION CRIMES
Feb 4 2010 1:06PM
Let it all out Mo...we love to hear it LOL

Margaret
RE:FASHION CRIMES
Feb 4 2010 1:02PM
I feel for you....it seems that these days store clerks forget who the customer is. You should speak to the manager. Sometimes it does help. I had a person working in a store once ask me, when I questioned why it was taking so long to get service....."What, I should stop what I'm doing and help you." Meanwhile, they had their cell phone attached to their ear, had to discuss last nights date with a fellow employee.......I almost fell of my shoes. Imagine, I'm in a store and I might need help! So,really I have the reverse problem...I can't get anyone to help me! How I long for the old days of good customer service.

Joyce
RE:FASHION CRIMES
Feb 4 2010 1:01PM
I spent 20 years in the clothing business and would never have tolerated that type of salesperson. I took pride in my customer service, but never made my clients feel pressured or uncomfortable. The owner of the store should be made aware that their sales staff are scaring away good, paying customers. I probably would have stood outside the store and casually told everyone not to bother opening the door!

Merren
RE:FASHION CRIMES
Feb 4 2010 12:55PM
I would be so tempted to write a letter to their head office.No salesclerk should treat anyone like that.I have given up trying to understand how these bitches manage to get a job let alone keep one.

garry nicoll
RE:FASHION CRIMES
Feb 4 2010 12:51PM
Hi Mo My daughter was home from university one summer and got a job a clothing store in the mall. They let her go because she wasn't getting enough sales. Basically she didn't like following customers around and butt kissing. If someone wants to buy something they will do so without edna or eddie haskal shmoozing them to the verge of regurgitation. garry out

The Only Girl
RE:FASHION CRIMES
Feb 4 2010 11:46AM
Ha! Sweet victory is yours, Mo!

Lynn
RE:FASHION CRIMES
Feb 4 2010 11:22AM
Great story MO....but you need to tell the owner of the store. They need to know that their employees are rude and scaring customers away. I would not take my daughter to a jeans store because the clerk was rude to me at their ticket concert sales counter. Needless to say I get my tickets at a music store now....no hassels and they are happy to serve. Anyways ....we were at a different mall one day and went into the same name jeans store. While paying for our purchases I happened to mention to the ladies behind the counter why I will not go into their other outlet. Upon hearing my story the supervisor assured me that this girl had since been let go of her duties (though I regrettably did not have a hand in this) and proceeded to give us all kinds of discounts on our purchase...Bench jacket, jeans, tops, accessories $$. Love your posts Mo. Have a great hassel-free day!

VLC
RE:FASHION CRIMES
Feb 4 2010 11:09AM
SERIOUSLY? She actually had the chutzpah to say all those horrible things!!?? Oh Mo, that so wouldn't have been a hollow victory; it would have been a Holloway victory!!! Next time you so have to leave that heap ont he floor and walk out, and as you're walking out you should say something like "your staff is not to my liking!".

Christina
RE:FASHION CRIMES
Feb 4 2010 10:34AM
Yes, SWEET INDEED.

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